Enhancing Staff Safety and Compliance Investigation Skills
THE TRAINING BRIEF
Large commercial organisations enlist a specialist to provide staff safety and compliance investigation training, particularly in response to incidents that have occurred. The objective is to upskill their teams, equipping them with the necessary tools to effectively handle challenging situations.
THE TRAINING STRATEGY
The trainer initiates the training process by engaging in a comprehensive consultation with the facilitator or training coordinator. Through this dialogue and information gathering, they delve into the incidents that have occurred, align with existing models, concepts, policies, and legislation, and design a course that addresses the identified fundamentals. An essential aspect of the approach is establishing a personal connection with the participants, understanding their roles, and identifying the challenges they face in their daily professional and personal lives. This knowledge enables the facilitator to read the room effectively and apply concepts that are relevant and impactful. The training sessions typically span 1 to 3 days, allowing for a comprehensive and immersive learning experience.
TRAINING OUTCOMES
This training has proven transformative for participants, enabling them to enhance their communication skills within their roles and better navigate the challenges they encounter. Participants gain a deeper understanding of how to communicate effectively and handle difficult situations with confidence. The training equips them with the necessary tools to confront challenges head-on, leading to increased job satisfaction and a reduced likelihood of leaving their positions. By investing in their professional development, council teams are better equipped to fulfil their roles and contribute to a safer and more compliant working environment.
Phone: (027) 555 2860
Email: darcy@bigredtraining.co.nz
Location: Christchurch CAN
New Zealand