Ensure Your Employees Stay Safe, Effective & Professional
Big Red Training: Safety and Professional Communications
Improve Interpersonal Communication and Safety with Our Professional Communications Training
Interpersonal conflict can be tough, but don't worry, we're here to help.
WHO IS THIS TRAINING FOR?
- Compliance teams, Enforcement officers
- Customer Service teams with front facing or off site roles
- Anyone working within the public sector
WHAT DOES THE TRAINING INVOLVE?
- We develop a customised course tailored to your organisation’s specific requirements to ensuring employee safety, effectiveness, and conflict management
- Essential communication skills for working with the public
- Techniques for handling difficult people and enforcing laws or policies
- Managing difficult and uncooperative subjects with proven techniques
- Teaching safety aspects for better outcomes
- How to present and move for subtler safety measures
- Improving internal culture and external relationships
WHAT ARE THE EXPECTED OUTCOMES?
- Increased employee safety, meeting any legal or policy requirements
- Enhanced confidence and competence in public interactions
- Improved effectiveness in gaining cooperation and compliance from people in various settings
- Reduced public complaints due to fair and respectful treatment
- Enhanced organisational reputation ensuring staff are professional, effective and lawfully compliant
Call Big Red Training today to explore this course for my organisation
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Want more information on our courses?
Phone: (027) 555 2860
Email: darcy@bigredtraining.co.nz
Location: Christchurch CAN
New Zealand
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